Reliance iStore in Hyderabad

November 5, 2008 · Filed Under Reliance Retail 
Visited 254 times, 3 so far today


Reliance iStore Hyderabad
Shop No.1C, Grd. Floor, Ashoka Metropolitan Mall, Rd. No.1
Banjara Hills, Hyderabad.

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    Comments

    One Response to “Reliance iStore in Hyderabad”

    1. Christopher Miskita on November 16th, 2008 2:41 pm

      This is to complaint about the very poor sense of customer service - I purchased a ASUS 527 on Nov 1, 2008 with the SD card missing on calling and getting on top of the issue, I spoke to Ashok who acknowledged that it was the mistake of thier sales person Shrini who called and instead of making sure he delivered the SD card kept pleading for me to collect it and it was today that I was able to make time and collected it in person

      I expected as an act of reciprocation the returing of a complimentary DVD player would be accepted but jargon on systems & policies was given

      I am extremely disappointed by the very poor sense displayed in terms of a tangible win win in accepting back the not wanted DVD player

      I believe the possibilty of tricking customers off the add-on deals seems to be the order of reliance digital in Hyderabad, with the hope that the customer does not follow it through

      I expect a reply to the effect at the earliest

      Christopher

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